Introduction
Dual Dwelling Investments helps investors identify, acquire, and develop properties with dual dwelling/granny flat potential. From sourcing the right property and managing development through to property management and leasing, we provide end-to-end support to help maximise rental income and long-term investment returns.
Dual Dwelling Investments (“we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website, contact us or engage our services.
We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Information We Collect
The personal information we collect depends on how you interact with us and the services you request. This may include your name, email address, phone number, postal address and any information you provide when making an enquiry or requesting our services.
As part of providing our property investment services, we may also collect information about your investment goals, existing property ownership, preferred investment locations and other information you choose to share that helps us understand your requirements and determine whether a dual dwelling investment strategy may be suitable for you.
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, pages viewed and how you interact with our website.
How We Collect Your Information
Most personal information is collected directly from you when you complete an enquiry form, contact us by phone or email, book a consultation, subscribe to updates or communicate with our team throughout your investment journey.
Where necessary, and with your knowledge where appropriate, we may also receive information from professionals involved in your project, including finance brokers, real estate agents, solicitors, builders, property managers and other trusted industry partners.
Why We Collect Your Information
We collect personal information so we can respond to your enquiries, understand your investment objectives and provide advice tailored to your circumstances.
Your information also allows us to assist with property acquisition, coordinate the various stages of a dual dwelling investment project, work with trusted finance professionals and industry partners where appropriate, and support you throughout your investment journey from property selection through to development, construction and property management.
We may also use your information to improve our website and services, communicate with you about your enquiry, comply with our legal obligations and send you updates about our services where you have chosen to receive them.
Marketing Communications
If you subscribe to our mailing list or request information from us, we may occasionally send you market insights, company updates or information about our services. You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Disclosure of Personal Information
We may share your personal information with trusted third parties where it is necessary to provide our services or where required by law.
Depending on your project, this may include finance brokers, lenders, real estate agents, solicitors, conveyancers, builders, property managers, town planners, surveyors, engineers, certifiers, professional advisers, technology providers and other organisations involved in supporting your property investment or dual dwelling project.
We do not sell or rent your personal information to third parties.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website. We may also use analytics tools to help monitor website performance, improve functionality and enhance the overall user experience.
Most web browsers allow you to manage or disable cookies through your browser settings, although doing so may affect the functionality of some parts of our website.
Protecting Your Information
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification and disclosure. This includes the use of secure systems, password-protected platforms and trusted service providers that help us operate our business.
While we take appropriate security measures, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure.
Accessing and Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date. We will respond to your request within a reasonable period and in accordance with applicable privacy laws.
Overseas Disclosure
Some of the third-party service providers we use to operate our business or website may store personal information on servers located outside Australia. Where this occurs, we take reasonable steps to work with providers that maintain appropriate privacy and security standards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, our services or applicable laws. Any updated version will be published on this website.
Contact Us
If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy complaint, please contact us via info@dualdwellinginvestments.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC), which oversees privacy law in Australia.